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Accessibility Statement for the Highland Dental Group Website

This accessibility statement applies to the Highland Dental Group website.

Measures to Support Accessibility

Highland Dental Group takes the following measures to support the accessibility of its website:

  • Periodically evaluates the website using automated accessibility testing tools, including WAVE and ARC Toolkit, and works to correct identified issues that are within its control.
  • Considers accessibility during ongoing website maintenance, content updates, and remediation work.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. WCAG defines three levels of conformance: Level A, Level AA, and Level AAA.

The Highland Dental Group website is fully conformant with WCAG 2.2 Level AA.

Feedback

We welcome feedback about the accessibility of the Highland Dental Group website. Please contact us if you encounter an accessibility barrier:

Phone: (978) 740-5135
Email: [email protected]
Mailing address:
Highland Dental Group
100 Highland Avenue, Suite 103
Salem, MA 01970

We aim to respond to accessibility feedback within five business days.

Compatibility with Browsers and Assistive Technologies

The Highland Dental Group website is intended to work with current versions of commonly used web browsers and the accessibility features supported by current versions of Windows, macOS, iOS, and Android.

Specific combinations of browsers, operating systems, and assistive technologies have not been formally tested.

Technical Specifications

The accessibility of the Highland Dental Group website relies on the following technologies working with the web browser and any assistive technologies or plugins installed on your device:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our efforts to support the accessibility of the Highland Dental Group website, some limitations may remain. Known limitations and available alternatives are described below. Please contact us if you encounter an accessibility issue that is not listed.

Third-Party Embedded Videos

Some embedded videos may not provide complete captions, audio descriptions, accessible controls, or other accessibility features. These videos and their media players are provided and controlled by third-party services, so Highland Dental Group cannot directly control every aspect of their accessibility.

We review third-party video content and embedded players and work to improve, replace, or provide alternatives to inaccessible content where reasonably possible.

Please contact Highland Dental Group at [email protected] or (978) 740-5135 if you need information from a video in an alternative accessible format.

Third-Party Embedded Content and Iframes

Some third-party embedded content may have limitations involving keyboard navigation, focus behavior, accessible names, instructions, or compatibility with assistive technologies. The structure, controls, and accessibility features of this content are maintained by third-party providers and are not fully controlled by Highland Dental Group.

We periodically review third-party embedded content and use available configuration options, vendor support, or alternative solutions to improve accessibility where reasonably possible.

Please contact Highland Dental Group at [email protected] or (978) 740-5135 for assistance or for an accessible alternative to information or functionality provided through an embedded service.

Assessment Approach

Highland Dental Group assessed the accessibility of its website through self-evaluation, including automated accessibility testing using WAVE and ARC Toolkit, followed by review and remediation of identified issues that are within the website owner’s control.

Formal Complaints

Accessibility concerns or complaints may be submitted to Highland Dental Group by email at [email protected], by phone at (978) 740-5135, or by mail at:

Highland Dental Group
100 Highland Avenue, Suite 103
Salem, MA 01970

Highland Dental Group will review the concern and work to provide assistance or an accessible alternative where reasonably possible.

Date

This statement was created on July 10, 2026.

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